Elements and Performance Criteria
- Drive urban train efficiently and effectively
- Train is operated in accordance with the relevant codes of practice, workplace procedures and instructions
- Train is operated safely within track/road characteristics and route conditions
- Train operations are controlled to minimise wear and fuel use and avoid damage
- Train is operated with due care for passenger comfort and quality of ride
- Train is safely operated to specified timetable and schedule in accordance with on-time running standards
- Performance of equipment and rolling stock is monitored to maintain optimum running conditions and identify faults, defects and efficiencies
- Relevant codes of practice, OH&S and environmental requirements are followed to prevent injury and damage
- Assist passengers
- Passenger needs when boarding the train are monitored and identified in accordance with workplace procedures and customer service standards
- Passengers are given appropriate assistance in accordance with workplace procedures
- Passengers with disabilities and/or difficulties are identified and given appropriate assistance when embarking/disembarking to/from the train
- Where applicable, passengers are advised of station identification, emergency situations and other critical information, using the train communications system
- Train control and other instructions are received, interpreted and applied to ensure safe and effective control of the train
- Communications are maintained with traffic control and other relevant officers during the train journey in accordance with the workplace procedures, relevant codes of practice and safeworking systems
- Instructions concerning train operation are given to relevant personnel to ensure safe and efficient on-time running
- Carry out train inspections
- Pre- and post-operation checks and terminus inspections are carried out in accordance with workplace procedures
- Train visual checks are made in accordance with workplace procedures
- Problems and defects are identified and reported/rectified in accordance with workplace procedures, other regulatory requirements and manufacturers instructions
- Cleanliness and tidiness of train are checked, if required, and appropriate action is taken to maintain quality standards in accordance with workplace procedures
- Incidents or unusual occurrences are recorded and reported to relevant personnel in accordance with established policies and procedures
- Respond effectively to abnormal situations and external operating factors
- Abnormal operating situations are identified and appropriate action is taken to report and/or respond to the situations in accordance with workplace procedures and regulatory requirements
- Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment in accordance with workplace procedures and OH&S and regulatory requirements
- Safety and other incidents are identified and dealt with in accordance with workplace procedures and OH&S and regulatory requirements
- Appropriate communications are maintained with relevant personnel during safety and other incidents in accordance with workplace procedures and OH&S and regulatory requirements
- Instructions are verified, when required, interpreted and followed, in accordance with relevant codes of practice, safeworking systems and requirements and workplace policies and procedures, to ensure that actions taken are appropriate and safe
- Fixed and hand signals and verbal movement commands are interpreted and followed, in accordance with relevant codes of practice, safeworking systems and workplace policies and procedures, to ensure that actions taken are appropriate and safe
- Reports on safety and other incidents are completed and referred to appropriate personnel in accordance with workplace procedures and regulatory requirements
- Stable urban train
- Urban train is stabled in accordance with workplace instructions and procedures
- Post-operational checks of the train are conducted in accordance with workplace procedures
- If required, problems and defects are identified and reported/rectified in accordance with workplace procedures, regulatory requirements and manufacturers instructions
- Safety devices are activated or put in position to ensure the safety of personnel and equipment
- Required documentation on train operations is completed in accordance with workplace procedures